The Rex London Referral Program

The Rex London Referral Program has now ended.

Oustanding valid voucher codes can still be used at checkout. Use of voucher codes and/or future referrals will not result in further referral program rewards.


Terms and conditions

1.1 Rex London ("we" or "Rex London") offers customer or clients ("you" or "users") the opportunity to refer friends to try our products via our referral program (“Referral Program” or “Program”).

1.2 These terms apply to individuals who are accessing or using the Program both as a referrer and a referred friend and the use of 'user' or 'you' shall be a reference to either or both as the context permits.

1.3 By participating in the Program, users agree to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorised to register as a Referrer (defined below) or participate in the Program in any manner. Users may not participate in the Program where doing so would be prohibited by any applicable law or regulations.

1.4 We reserve the right to modify or amend at any time these Terms and Conditions. Any amendments or new terms and conditions will be available on our website and the terms and conditions on the website at the time you enter into an agreement with us or use the Program will be the ones that apply. You may terminate this Agreement if you do not wish to be bound by any such amendments but by continuing to use our website or the Program you will be deemed to have accepted the new terms.

2. The Program

2.1 To participate, a user may visit or click on a link on Rex London website that directs them to a referral offer. The user (“Referrer”) may then follow the on-screen instructions to refer friends, family members or colleagues ("Friends").

2.2 A “Referrer” is a user who introduce friends, family members or colleagues to Rex London

2.3 A “Friend” is a user who has been introduced to Rex London by a “Referrer”.

2.4 A Referrer may make a Referral via different methods:

  • posting the Personal Link on Facebook
  • sending a Tweet containing a unique referral link ("Personal Link");
  • sharing a Personal Link in a Messenger message
  • sharing a Personal Link via Whatsapp
  • sharing a Personal Link via email
  • copying a link and sharing via a method chosen by the Referrer

2.5 The method by which Referrer may refer Friends shall be at the absolute discretion of Rex London.

2.6 The particular reward to which a Referrer is entitled will be that reward advertised on the Rex London website at the time the Referrer registers for the Program. Please note that rewards may change from time to time and different referrer may be entitled to different rewards.

2.7 Rewards may be a discount on a future purchase, a voucher, a cash rebate or such other benefit as Rex London may determine.

2.8 Every reward advertised on Rex London website will be subject to these terms and conditions. In addition, the reward will be subject to any specific or bespoke terms notified to you at the time you register for the Program.

2.9 A limit may be placed on the total number of rewards or number of rewards over a given time period to which a referrer is entitled in respect of the Program. The referrer will be notified of such limits or restrictions at the time they register for the Program. For the avoidance of doubt, any friends referred to the Program who purchase Rex London products and otherwise meet the relevant requirements may in such circumstances not result in a referrer receiving a Reward.

2.10 A referred friend who meets the relevant requirements and results in the Referrer being entitled to a reward may themselves be entitled to a reward ("Friend Reward"). The Friend Reward will be such reward advertised on Rex London website at the time the User registers for the Program. A Referred Friend will not receive more than one Friend Reward.

2.11 If the Referred Friend's purchase is subsequently cancelled, this will result in the Friend Reward and the Referrer Reward being also cancelled.

2.12 Referred Friends may be subject to verification and Rex London may delay issuing a Reward (or a Friend Reward) for the purposes of investigation. Rex London may also refuse to verify and process any transaction Rex London deems, in its sole discretion, to be fraudulent, suspicious, in violation of these Terms and Conditions.

2.13 Any decision by Rex London in respect of whether or not a Referred Friend has been successfully verified and a user is entitled to a reward shall be final and binding.

2.14 Rewards are not transferable and may not be auctioned, traded, bartered or sold. Upon termination of the Program or any portion thereof for any reason, or upon cancellation of a user's account for any reason, any unredeemed rewards accumulated by the user are forfeited.

3. Eligibility and rewards

3.1 Referrer eligibility

  • The referrer must be an existing Rex London customer.
  • The referrer must be over the age of 18 and UK resident
  • In order for the referrer to qualify for the reward, the referred friend must be a new customer to Rex London, over the age of 18, UK resident, and the referred friend must meet the conditions of their reward.

3.2 Referrer rewards

  • The Referrer will be notified by email once a referred friend has purchased and when the reward has been earned.
  • The referrer is offered £5 off all products at
  • Discounts are not applied to postage & packaging costs.
  • The referrer must enter the unique offer code on the basket page. Discounts will not be given retrospectively by customer services.
  • The offer does not apply to gift certificates and cannot be combined with other discount codes in a single order.
  • Codes are single use and cannot be shared.
  • Rewards will be valid for 3 months from the date earned by the referrer.
  • There is no cash alternative and returned items will be refunded at the discounted price paid. This offer is available online only.
  • A referrer can use up to five £5 vouchers per order. If the full amount of the voucher has not been used, no credit will be given to apply to future orders. For example, if 2 x £5 vouchers (total £10) is used for a £6 order, the remaining £4 will not be available for use in the next order and is not refundable
  • Subsequent purchases of Rex London products made by a referred Friend in addition to and outside the original purchase made through the Program will not entitle the referrer to any further reward.3.3 Referred friend eligibility

3.3 Referred friend eligibility

In order to qualify, the referred friend:

  • Must be a new customer who has never bought from or registered with Rex London (formerly dotcomgiftshop) before
  • Must not be a current customer and has never been a customer of Rex London under any email address or alias
  • Must be over the age of 18 and UK resident
  • The referred friend reward cannot be claimed by the same person making the referral

3.4 Referred Friend rewards

  • The referred friend is offered 10% off all products at (excluding gift vouchers)
  • The code is valid on the first order only
  • The referred friend must enter the unique offer code at the basket online.
  • The offer cannot be combined with other discount codes in a single order.
  • Codes are single use and cannot be shared.
  • There is no cash alternative and returned items will be refunded at the discounted price paid. This offer is available online only.
  • The reward is valid for 7 days from the point of issue to the referred friend.
  • Any rewards will be revoked if a refund is requested on the order for which the reward was offered.

4. Personal Links

4.1 If a Referrer provides a Personal Link to a Referred Friend by email, the email must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and family members. By submitting the email addresses, the Referrer represents that he/she has their prior consent.

4.2 Bulk email distribution, distribution to strangers, or any other promotion of a Personal Link in a manner that would constitute or appear to constitute unsolicited commercial email or "spam" in Rex London’s sole discretion is expressly prohibited and may be grounds for immediate termination of the Referrer's account and deactivation of the Personal Link.

4.3 We have a no tolerance spam policy. 
Rex London has no obligation to monitor the content provided by Users; however, Rex London may choose to do so and block any email messages, remove any such content, or prohibit any use of the Program.

4.4 Each user is the actual sender of the emails and must comply with applicable law. A user who does not comply with the law, including anti-spam laws, shall indemnify Rex London against any liabilities, costs and expenses it incurs as a result of such spam.

5. Termination and suspension

5.1 We may suspend your account at any time should you be in breach of these terms and conditions.

5.2 If we suspend your account or access to the website for any reason we may refuse to provide you with any services or the right to receive any rewards. If you attempt to circumvent this clause by attempting to create a new account we reserve the right to terminate this Agreement and any existing Account you may have.

5.3 We may terminate this Agreement and your account at any time if:

  • you are in breach of the terms of this Agreement;
  • we suspect that you are about to commit a breach of this Agreement;
  • you become or we suspect that you are about to become insolvent.

5.4 Upon termination you will no longer be able to use our services or access Rewards. If when we terminate this agreement you are still in possession of any Rewards which you have yet to redeem we reserve the right to suspend your ability to redeem such Rewards.


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